Privacy Policy

Last updated: 30 May 2026

1. Who we are

Padel Pulse ("we", "us") operates a directory of padel clubs and tools for players and clubs to interact with that directory. This policy describes what personal data we collect, why we collect it, and what your rights are. It applies to anyone who uses the Service.

2. Data we collect

We collect only what we need to run the Service:

Information you provide

• Account data — name, email address, mobile number.
• Preferences — hubs you follow, clubs you have hearted, notification preferences, demographic data you may choose to provide (age band, gender, level).
• User Content — reviews you write, photos you upload, and any messages you send through the Service.
• Club admin data — if you claim a club, the data you submit to verify your role and the edits you make to your club's profile.

Information collected automatically

• Device data — browser type, device type, operating system, approximate location derived from IP address.
• Usage data — pages you view, actions you take (e.g., search, add a hub, heart a club), and timestamps. We use this in aggregate to improve the Service.

Information we obtain about clubs

• Publicly available data about padel clubs from Google Maps, the clubs' own websites, and other public sources. This is used to build directory listings, not user profiles.

3. How we use your data

We use personal data to:

• Provide the Service — sign-in via magic link, save your followed hubs and hearted clubs, render your dashboard.
• Send a monthly hub digest (you can opt out at any time).
• Send transactional emails — claim confirmations, security alerts, sign-in magic links.
• Process club claims and verify ownership.
• Operate, secure and improve the Service.
• Comply with legal obligations.

We do not sell your personal data. We do not show you targeted advertising.

4. Legal basis (EU / UK residents)

If you are in the EU, the UK or another GDPR-equivalent jurisdiction, we rely on:

• Performance of a contract — to provide the Service you signed up for.
• Legitimate interests — to secure the Service, improve it, and run product analytics.
• Consent — for non-essential communications. You can withdraw consent at any time from your profile.
• Legal obligation — to comply with applicable laws.

5. Who we share data with

We share personal data only with service providers that help us run the Service, under contracts that limit their use of the data:

• Supabase — database, authentication and file storage.
• Resend (or similar) — sending transactional and digest emails.
• Netlify — website hosting.
• Google — Maps and Places APIs are used to display map tiles, satellite and Street View imagery. Public club data shown comes from Google; user-level personal data is not sent to Google by us.
• Anthropic — AI services used to summarise public club information. No user-level personal data is sent.

We may also share data when required by law, in connection with a corporate transaction (e.g., acquisition), or to protect rights, property and safety.

6. Cookies and local storage

We use a small number of essential cookies and browser local storage to keep you signed in, remember your preferences, and run the Service. We do not use third-party advertising cookies. A more detailed cookie list will appear here before launch.

7. How long we keep data

Account and profile data: for the lifetime of your account, plus a reasonable period to deal with disputes and legal obligations (typically up to 7 years for financial records, less for everything else). Anonymous usage data may be retained longer for product analytics. You can request earlier deletion of your account at any time.

8. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your account and personal data.
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent for non-essential processing.
• Complain to a supervisory authority (e.g., the Singapore Personal Data Protection Commission, or the data-protection authority in your country).

To exercise these rights, email info@padelpulse.pro with the subject "Data request".

9. Security

We use industry-standard measures to protect your data — encryption in transit and at rest, principle-of-least-privilege access controls, and regular review of our service providers. No method of transmission or storage is perfectly secure; if we discover a breach affecting your data, we will notify you in line with applicable law.

10. International transfers

Padel Pulse is operated from Singapore. If you access the Service from outside Singapore, your data may be transferred and stored outside your country. We use contractual safeguards (including EU Standard Contractual Clauses where applicable) to protect data transferred to other jurisdictions.

11. Children

The Service is not directed at children under 16. We do not knowingly collect personal data from children. If you are a parent and believe your child has provided personal data to us, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy. We will post the updated policy here and refresh the "Last updated" date above. Material changes will be communicated by email or via a notice in the Service.

13. Contact

Email: info@padelpulse.pro

Padel Pulse is operated from Singapore. A registered office address and a named Data Protection Officer will be published here before any paid service launches.